FAQ

FAQ
  • Can you hang the wind spinner outside?

    Yes, you can hang your wind spinner outside,
  • Will the wind spinner rust?

    No. The wind spinner will not rust. However, if you live near the ocean there may be a build up of salt crystals which prevent the material from breathing, so these should be cleaned off if you notice them. See Care Instructions on the product page.
  • Can you put the wind spinner in the dishwasher?

    Yes, you can put the wind spinner in the dishwasher.
  • Can you make personalized/branded products?

    Yes. Most of our products can be made to specification or company logos incorporated into them.
  • What is your lead time?

    We are always busy making our products, so usually there is stock, if in unusual circumstances we have run low, then you may have to wait 7 to 10 working days for the run to be completed.
  • How long does it take to ship a product locally?

    Small in size or quantity can be sent overnight, to be safe let's say 2 to 3 days, presuming our stock is readily available. Bigger orders in size or units or outlying areas, take about a week.
  • How long does it take to ship a product internationally?

    It depends if you choose air or surface mail by post office, or DHL air or surface. Postal Air takes about a week or 2. Postal Surface takes about 2 to 3 months. DHL Air takes less than a week. DHL Surface takes about a month.
  • Can you machine wash the cushions?

    Yes
  • Do you need to clean the crystal mobiles?

    No. They are self cleansing.
  • Can you hang the crystal mobile outside?

    Yes. However, not too near a wall as you don’t want them to bang. Also remember that sun will make the colours fade…as it does with everything.
  • Where do you hang the crystal mobile?

    Depending why you are buying it, but in the place that you want to bring their energies into: your office, above your bed, in your lounge, anywhere that feels right.

Contact Us

If you did not find your answer above, please don't hesitate to contact us.